Customer Industry – Printing & Publishing
Requirements & Challenges faced
- Deploy a robust, customizable CRM solution to accommodate business specific ordering systems.
- Capture all customer interactions and track the organization’s operational responses.
- Select an always-available, low-maintenance, on-demand solution to support 24/7 operations.
- Online Enquiry
- Online Customer Support
- Document Management
- Order Tracking
- Integrated with customer’s website work flow management