Customer Industry – Transport Requirements & Challenges faced Real-time homogeneous data requirement at the central level for data analysis. Main challenge was consolidating data which is available in heterogeneous data formats from each Toll Plaza due to installation of different software at each TP. Auto-generated acknowledgement mechanism to inform the concessionaire the real time progress [….]
Customer Industry – Service Requirements & Challenges faced Provide better tracking of daily sales and services activities. Maximize sales and service effectiveness by sharing customer information across locations & department. Identify a tool to manage the complete customer service life-cycle. infoTrust Solution CRM Online Complaint Booking Sales & Installation of Products Service and Maintenance Product [….]
Customer Industry – Human Resource Requirements & Challenges faced Provide online appraisal tool in French and English. Create 360 degrees appraisal for customers with active date. Email login details to employees. infoTrust Solution Appraisal Management Allocation of Employees for Appraisal Feedback Questions Management Appraisal Result
Customer Industry – Healthcare Requirements & Challenges faced Managing chain of clinics in different region and locations from HQ. HQ to have all approval, access rights, notification control on clinics. Clinics process management from appointment to consultancy. Centralized procurement of medicines and supplies. Managing and maintaining confidentiality of patient database, medical records and clinical notes. [….]
Customer Industry – Education Requirements & Challenges faced To digitalise Enquiries, Invoices, Receipts and Attendance that were manually recorded through a physical book. Significantly reduce the amount of time spent on tracing and rectifying human errors. System to centralise student database to record student particulars, billings and attendance. Improve communication between parents and students through [….]
Customer Industry – Printing & Publishing Requirements & Challenges faced Deploy a robust, customizable CRM solution to accommodate business specific ordering systems. Capture all customer interactions and track the organization’s operational responses. Select an always-available, low-maintenance, on-demand solution to support 24/7 operations. infoTrust Solution CRM Online Enquiry Online Customer Support Document Management Order Tracking Integrated [….]
Customer Industry – Logistics Requirements & Challenges faced Difficulty in managing huge customer database in various countries. Challenges in managing various Product/Service lines. With increasing business, Manual Order Management was becoming challenging. infoTrust Solution Organised Customer Database Management. Organised Product Line with proper access right. Online Contract Management. Online Order Booking by Staff as well [….]
Customer Industry – Food & Beverage Requirements & Challenges faced Create a franchise mgt system for a centralized view of the business Replace the Excel spreadsheet and email that made it difficult to track and update many aspects of the business. Choose an innovative solution that could be implemented quickly infoTrust Solution CRM Solution Content [….]
Customer Industry – Manufacturing Requirements & Challenges faced Deploy a stress-free solution that can be customized without draining IT resources. Get a consistent, comprehensive view of client data. Identify a lead management tool to standardize processes across multiple sales teams. infoTrust Solution CRM Task Management Appraisal System Team Management
Customer Industry – Software Requirements & Challenges faced Create B2B solution that could support international business units and could expand to ERP system infoTrust Solution Web based Ordering and Order Management Tool for Distributors and Integration of the same with Navision ERP System
